Is Your MSP Working in Your Best Interest?

Written By Jaelyn Chung Jaelyn Chung
Category:
Posted Apr 12, 2026
Nurses collaborate at a futuristic scheduling board in a hospital.

Questions You Should Be Asking Your MSP

How are staffing requests distributed to the supplier panel? Is the strategy truly vendor-neutral, or staffing-led?

  • Vendor neutrality ensures access to the broadest and most qualified candidate pool, promotes fair competition among staffing partners, and often results in more experienced clinicians - helping reduce overall labor costs.
Healthcare team communicating in sunlit hospital corridor with modern decor.

How does your MSP ensure full transparency in metrics and costs?

  • Do they meet with you regularly to review fill rates, time-to-fill, on-time starts, and overtime usage?
  • More importantly, do they bring proactive strategies to address gaps and improve performance?

Does your MSP truly understand your hiring goals?

  • Taking the time to understand your unit-level needs, preferences, and workflows leads to better candidate matches and faster productivity for incoming temporary staff.

Do you view your MSP as a trusted partner - or just a vendor?

  • Many hospitals and health systems operate in vendor-style MSP relationships where positions get filled, but culture, community impact, and the why behind your mission are overlooked.
  • A true partner invests the time to understand what drives your teams and the patients you serve.
Healthcare professionals in a command center analyzing patient data trends.

A Different Approach to MSP Partnerships

KPG Healthcare believes the MSP relationship should be a strategic partnership - one rooted in the best interests of your organization, not just filling open shifts. Our goal is to make temporary staffing simpler, more efficient, and less costly.

We offer multiple levels of staffing support, including:

  • Nursing
  • Allied Health
  • Locum Tenens
  • Permanent Placement

Each solution is tailored to your specific needs and opportunities.

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